Welcome
How LifeLock Works
How does LifeLock protect my identity?

How does LifeLock help protect my identity?

Here's what you can expect once you have provided us with all of your critical membership information:



	Welcome to LifeLock! Upon enrollment you are immediately covered by our $1 million total service guarantee.To enroll, you must provide us with the necessary information and certify that you have a good faith belief that you have been or are about to become a victim of identity theft.


	You will receive an email from us stating that your free annual credit reports have been ordered on your behalf from the major credit bureaus. Your reports will be sent directly to you.


	Our LifeLock Identity Alert™ system provides early notification by email, postal mail, and/or phone whenever we detect your personal information being used to apply for credit or services.


	You will be sent an email from us saying that we've asked for you to be removed from pre-approved credit offer lists. By blocking irritating credit card offers, we block one of the avenues thieves can use to steal your identity.


	Your free annual credit reports from each of the major bureaus will be sent to you.
	You should begin seeing a dramatic decrease in pre-approved credit card offers and related unsolicited mail. Please note that banks and other institutions with which you already do business can continue to send you offers unless you tell them specifically that you don't want them anymore.


	Every 12 months: You will receive new copies of your free annual credit reports from all credit bureaus.


	If your wallet is ever lost or stolen: We're here to help! Just give us a call and a WalletLock Specialist will help you contact each affected credit card, bank or document issuing company, cancel those accounts and complete the paperwork and steps necessary to replace your lost documents, including your credit/debit cards, driver's license, social security card, insurance cards, checkbook - even travelers checks - at no additional cost. You're even covered overseas. Pictures, cash and other monies are excluded. Member is responsible for all applicable fees charged by document issuing companies to replace lost or stolen documents.
	If you ever have a question or need help: Our highly trained specialists are here to assist you 24 hours a day, seven days a week at 1 800 LIFELOCK (543-3562).


	We alert you to potential threats: We'll keep an eye out for identity threats with our identity monitoring package: eRecon™ scours known criminal websites for the illegal selling or trading of the personal information you have on file with LifeLock (such as Social Security number, credit card number, e-mail address and driver's license number). TrueAddress™ notifies you when we detect any new address information associated with your name in address databases nationwide. This helps alert you if a criminal has changed your address to steal mail and obtain your financial information.