Jax Federal Credit Union Offers LifeLock Identity Theft Prevention Service

Members Could Have Been Affected When Information Was Exposed on a Website

Tempe, AZ (May 31, 2007) – LifeLock CEO Todd Davis announced this afternoon that the nation’s leader in identity theft prevention has been selected by Jax Federal Credit Union in Jacksonville, Florida to protect 7,766 members from the problems that could arise from having private, non-public information exposed on Google’s search engine earlier this month.

The credit union has notified the affected members that the exposed file contained a list of members who were pre-approved to receive an auto loan along with sensitive identifying information such as social security number. JAXFCU is confident the information was only exposed, however it immediately took steps to provide the 7,766 members with guaranteed protection against ID Theft problems.

"As a member-owned organization, we have built our business on trust and good faith,” said Gerri Sexsion, President and CEO. “We wanted to act quickly to insure against any potential risk and provide peace of mind to our members. We researched several providers and found LifeLock to provide the very best in Identity Theft Protection. "

The LifeLock service being offered is free to all affected members two years. LifeLock, the nation’s first identity theft prevention service, specializes in making personal information useless to anyone other than the rightful owner. The additional services that will be offered to the affected members include:

  • Placement of fraud alerts with the three major credit bureaus. Fraud Alerts require financial institutions to seek verbal verification before any new accounts can be opened or addresses changed;
  • The halting of pre-approved credit offers;
  • A reduction of junk mail;
  • $1 million dollar guarantee - to do whatever it takes, for as long as it takes to fix any problems if victimized as a client;
  • Periodic updates on customer’s accounts;
  • An annual credit report from each of the three major credit bureaus.

“No organization intentionally loses data. It’s how those organizations react after a breach that reveals the value of customer service,” said LifeLock CEO Todd Davis. “The management team at Jax Federal Credit Union did all the right things to remove the exposed data quickly and put a plan in place to insure that if any data fell into the wrong hands, it couldn’t be used. While other organizations in similar situations have decided to offer services that could still result in ID theft problems, JAXFCU has guaranteed that anyone using this offer will never feel the affects of this exposure."

While the affected members will enroll for the free service using the details outlined in the letter from JAXFCU, credit union management has arranged for other members and their families to take advantage LifeLock through a special offer. To participate in this special offer, select the LifeLock logo on the JAXFCU website (www.jaxfcu.org).

About LifeLock

LifeLock (www.lifelock.com) helps consumers to render their personal information useless to thieves, backing up its service with a million-dollar guarantee. Famous for its CEO giving out his Social Security Number in advertising and national press, the company is experiencing astounding growth. Located in a secure facility in Tempe, Arizona, LifeLock is a private company backed by Kleiner Perkins Caufield and Byers as well as Bessemer Venture Partners.

Nominated for several American Business Awards, including Best New Company and Best New Product/Service, LifeLock provides both adults and children guaranteed protection from the problems stemming from ID Theft.